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TEC Grills Online
sales@tecgrillsonline.com
authorized independent resaler
Free Shipping on Orders Over $150.
Email (special@tecgrillsonline.com) for specials.

Phone: 803-403-6673
8am - 11pm Eastern
Sun: 12:30pm - 11pm




Note: As of 11/2019, the credit card processors will not refund your credit card fees (typically, 2.8% plus 30 cents).

Grills, Sideburners, Refrigerators, and Ice Makers
I) If we ship the wrong grill (our mistake) and the return is shipped within twenty days of receiving the order, then there is no restocking or shipping fee, and the customer will be shipped the new grill. If the customer choses to cancel his order at that time, he will be refunded 90% of the purchase price.

II) If the grill is damaged in shipping, the customer must reject the shipment or mark it damaged when he signs for the grill. Otherwise, we will do our best within reason to repair the grill by sending the necessary parts.

III) Otherwise, because of the size of a grill shipment and the difficulty in packaging grills, there are no returns on grills.

IV) Unused Accessories bought with a grill may be returned with a 90% refund of the purchase price.
Unused Accessories not bought with a grill may be returned with a 65% refund of the purchase price. Customer pays all shipping either way. There are no returns on used accessories or grills.

Note: If the customer paid by credit card, the refund will be made as a credit card refund. If a customer pays by cash or check, the refund will be made by check.
Note: If items are returned in less than new condition, there will be no refund.

Parts, Accessories, Built-in Doors, and Built-in Drawers
I) The customer is responsible for the return shipping fee.

II) If the item is defective and we are contacted within twenty days of receiving the order, then there is no restocking or shipping fee, and the customer will be shipped the new part with no additional shipping fee. If the customer choses to cancel his order at that time, he will be refunded 100% of the purchase price minus shipping. Returning the defective item is at the discretion of TECGrillsOnline.

III) If we ship the wrong item (our mistake) and the return is shipped within twenty days of receiving the order, then there is no restocking or shipping fee, and the customer will be shipped the new part. If the customer choses to cancel his order at that time, he will be refunded 90% of the purchase price.

IV) If items are missing from an order, the items will be shipped with no additional shipping fee.
If the customer choses to cancel the remaining part of his order at that time, he will be refunded 100% of the purchase price for the unshipped items.

V) If the customer orders the wrong item and the return is shipped within twenty days of receiving the order, then the customer is responsible for ALL shipping charges. The customer may chose to be either credited 90% of the remaining purchase price which can be used to place another order, OR to receive a refund of 65% of the remaining purchase price.

V) Returns made after twenty days of receiving the order for any reason will be at the discretion of TECGrillsOnline.

Note: If the customer paid by credit card, the refund will be made as a credit card refund. If a customer pays by cash or check, the refund will be made by check.
Note: If items are returned in less than new condition, there will be no refund.

Final word: If you ordered the wrong part we'll do everything possible to get you the right one with fair terms.


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Why Buy TEC?
   (See below)
Technology


Why buy TEC?
1) Manufactured in the U.S. with 304 Stainless
2) 200
o to 900o Temperature Range
 
(250o to 850o for the GSport, 500o to 850o for the Cherokee)
3) The only Grill that is Totally Infrared
4) Flare-up Resistant Burners


Click Here to Compare All Grills

Why Buy TEC from TECGrillsOnline?
 
1. Call the SAME Knowledgeable Sales Person EVERY TIME.
2. Lowest Prices & Financing. Call us to Customize a Package Price.
3. FAST & FREE Shipping on Grills, Direct from Factory.
4. The ONLY Complete Selection of TEC. We have EVERTHING !
5. MOST KNOWLEDGEABLE Customer Service. Let us help you build your outdoor kitchen.
6. Extended Hours.






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Compare All Grills
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TEC Grills Online
sales@tecgrillsonline.com
operated by Palmetto Grills
Free Shipping for Orders Over $150.
Phone: 803-403-6673
8am - 11pm Eastern
Sun: 12:30pm - 11pm