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TEC
Grills Online
sales@tecgrillsonline.com
authorized independent resaler Free Shipping on Orders Over $150. Email (special@tecgrillsonline.com) for specials. |
Phone: 803-403-6673 8am - 9pm Eastern Sun: 12:30pm - 9pm |
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TEC Manuals - Select Your Model Below Check Part Numbers in Your Manual! |
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| Current Models PatioFR G-SportFR CherokeeFR Discontinued Models Sterling G-Series FR/Sterling FR Patio I/Sterling28 SterlingJr Patio II G-Series Cherokee Sterling Radiant Wave Sterling Side-burner |
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Why Buy TEC? (See below)  |
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| FAQ FAQ: What is our return policy? Answer: See the Returns and Refunds Page. FAQ: Should I do anything special when I receive my grill? Answer: Grills are typically shipped by a freight company and arrive on a wooden pallet. The shipping company that delivers your grill may have trouble delivering your grill if you live on a street that is not paved, narrow, or extremely steep. Also be aware that the freight company will call you before they attempt to deliver your grill. If there is significant damage to any of your boxes (which is rare), refuse the damaged box(es) and take a picture of the damaged box(es) so that you can e-mail them to us; also contact us as soon as possible so that we can ship a replacement. If there is any hint of damage, make sure to mark the shipment 'Damaged' when you sign for the package. ALSO, remember to open boxes that contain grills and pedestals and check them thoroughly for damage. In particular, it is important to reject shipments with hood, cabinet, or pedestal damage. FAQ: What is the difference between a disposable LP cylinder and a 20 lbs cylinder? Answer: A disposable LP cylinder is a 1 pound cylinder (approximately) of fuel that is useful when you use your Cherokee as a portable grill. (The Cherokee comes with a regulator for this type of cylinder.) These cylinders are not refillable and may be purchased at most discount and sporting goods stores. A 20 lbs cylinder is a standard cylinder used by full sized grills. (The Cherokee does not come with a regulator for this cylinder, but they may be purchased for the Cherokee.) The 20 lbs cylinder is more convenient and less expensive to use when you use your Cherokee as a permanent 'backyard-style' grill. FAQ: I want to replace my TEC Patio. What is the best grill to replace the TEC Patio? Answer: No question about it. The closest grill to the TEC Patio is the Patio FR. The Patio FR is BETTER because it can turn down to 200 degrees. Lower than any other infrared grill, TEC or otherwise. FAQ: What is the difference between TEC infrared grills and all other infrared grills? Answer: Quite a lot! TEC infrared grills are the only 100% infrared grills made in America, and that's important. Other infrared grills use TEC's old technology which is only 50% infrared. Most other infrared grills are also made overseas and are not the quality made cooking machine that is a TEC. TEC uses the highest quality stainless steel and are made to last. AND TEC prices are mid-range for infrared grills, so you're getting the best grill for a great price. Did you know that the engineer/owner of TEC is the man who invented the use of infrared technology for cooking? TEC is considered throughout the industry and by the other manufacturers as well as the best infrared grill available. FAQ: Can I use a pot, pan or pizza stone on my TEC grill? Answer: Absolutely! But make sure that you don't cover more than 75% of the grilling surface with a pot, pan, stone, or anything dense; you can fill-up 100% of your grilling surface with food. Also don't put a pot, pan, stone, or anything directly on the glass emittor panel. It's all about the Burner. TEC grills use one of four different 100% infrared burners. The larger residential grills and all commercial grills use the first two styles of burner. These two styles are very much the same except their size (the commercial burners are larger.) The Cherokee burner is manufactured a little differently but for the most part is just a slight improvement over the first two. The G-Sport grill has by far the most impressive infrared burner because it turns down as low as 200 degrees. All burners are extremely energy efficient. Note: The only TEC grill that can use the 1 pound cylinder is the Cherokee. |
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